For rooms

•  Rigorous cleaning protocols are followed for every room area - bedroom, bathroom, vestibule, doors, windows, etc.    
•  Hotel rooms sanitization will be done with the highest levels of attention. Associates will wear the prescribed PPE and will use tested chemicals to disinfect surfaces.                                                                                                                                                                                       
•  We use MOHFW approved disinfectants and cleaners.
•  All room surfaces, such as wall coverings, mattresses, dressing and vanity mirrors, furniture, furnishings, bath fittings, floors and floor coverings are disinfected regularly. High touch points such as door handles, drawers, remote, bedside tables will be also be disinfected daily using hospital-grade disinfectants.
•  All room linen and amenities including electric appliances are replaced and sanitized after every stay.       
•  All departure rooms will be thoroughly cleaned by carrying out steaming of sofas and curtains, tumble drying all duvets, cushions and pillows. The rooms will be rested for 72 hours before being allocated to the next guest.

 

For Public Areas

•  All possible areas will be well-ventilated and fresh air units will be always kept on. If using the air conditioner, the temperature will be maintained at 24°C (+/- 1°C). 
•  Guests will find caution signage and appropriate area cordoning wherever the cleaning is in process in the hotel.       
•  Lobby surfaces and floors are cleaned using a surface disinfectant every two hours for safe hotel hygiene.    
•  Lockers, washrooms, showers and elevators will be cleaned and disinfected every 45 minutes.
•  As a standard procedure, all high touch areas in the hotel premises are cleaned to provide a safe hospitality experience. Hotel public areas sanitization is done with utmost care. E.g. lift landings, corridors, entrance of washrooms, lockers, uniform rooms, employee dining areas, etc have alcohol-based sanitizers and are regularly cleaned (minimum of 4 times a day or more depending on usage.)
•  Immaculate sanitisation is performed for railings, furniture, artworks, paintings, granite marble tops, counters, pillars/poles, sofas chairs furniture, etc.                                                                                                                                                 
•  Elevator steel surfaces will be cleaned completely using a sodium hypochlorite solution, including all floor doors.