With the Ginger 5G Safety Assurance Promises that include Go Contactless, Guaranteed Safety & Sanitisation, Great F&B Hygiene, Global Social Distancing Norms and Ginger Care with a Trained and Experienced Team, we at Ginger Hotels are following very stringent & thorough checks/measures. These measures are being performed at every stage - be it pre-arrival confirmation, arrival, security check, check-in or checkout including your instay & in-room dining experience.
Our measures begin immediately after your booking is confirmed with us. We have enabled digital confirmations before check-in to facilitate contactless check-ins and express check-ins at hotels along with social distancing. Guests will be requested to share a digital copy of the photo identification prior to check-in.
• Mandatory temperature checks are conducted at the entrance.
• Security check will be done only through the Door Frame Metal detector (DFMD). Security associates will NOT use handheld metal detectors.
• The porch will have a desk set up with the hygiene and safety kit. Guest temperature checks will be done and recorded, and guests will be requested to fill in a health declaration form before entering the lobby.
• Queue-managers or ground tape is used to create lines to allay any confusion and for hotel social distancing.
• Separate desks have been created for check-in and check-out procedures.
• Guests will not be escorted to the room to maintain social distancing. If the guest is visiting the hotel for the first time, directions to the room will be provided.
• Guest luggage sanitization and disinfection will be done before placing in the booth.
• Luggage is thoroughly sanitised using MoHFW approved disinfectants (Hotblower or spray depending on the material)
• Trolleys used for luggage transport undergoes immaculate sanitisation after every use.
• Online food ordering is available along with digital menus to ensure a contactless dining experience.
• Takeaway meal package are also available.
• Digital hotel invoices are shared on mail for contactless payment to the guest upon departure confirmation, prior to their contactless check-outs to ensure in-room verification.
• Drop boxes are used for key collection at departure post which the keys are sanitized subsequently.
Yes, and we would encourage you to use this option. With our online ordering and billing facility, you can place the order of your choice from our digital menu and we will serve food in the room with minimum interaction to avoid touch/contact.
• In-room dining hygiene is enabled with extra care and hotel food takeaway hygiene options are available for food and beverages. Necessary steps are taken by servers to ensure self-distance. The bills will be directly posted to the rooms.
• All meals are available for takeaway.
• For in-room dining safety, our server will deliver the food within 45 minutes or as per guest's request.
• All hygiene and sanitary measures mandatorily required by the FSSAI COVID-19 guidelines will be followed.