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    Child Policy >
    Children below the age of 12 will be complimentary. Extra charges will be applicable for extra mattress and breakfast. Children above the age of 12 will be considered as adults. They will need to carry a valid proof of identity for e.g. School ID or passport
Q.
How to book a stay in Ginger Hotels?
A.

Online Booking :

Phone Booking :

Ginger offers you the convenience of booking a room over the telephone with the help of our travel advisors. Call us at 1860-266-3333 all days of the week 24/7.
 

Group Bookings :

Wish to make a booking for 7 rooms or more? Please click here
 

Standard Terms & Conditions:

Check In/Out

Standard Check in is at 14:00 hrs and Standard checkout out is at 12:00 hrs. Early arrival and late departure is subject to availability of rooms and at an additional cost."
 

Cancellation Policy:

(Cancellation policy will differ during blackout period and promotional Sale offer. Kindly check the Policy at the time of booking)
  • Cancellation received 24 Hours prior to Check-in Time - No charge applicable.
  • Cancellation received between 0 Hours to 24 Hours of check-in time - 100 % Charge of one night's tariff will be applicable.
  • Please note the refund will be processed within 15 working days post sending an email request is sent to the concerned hotel and refunds@gingerhotels.com with reservation number of the cancelled booking. If in case the payment for the Cancelled booking has been done through NEFT mode of payment, please share a scan copy of a cancelled cheque to the hotel's email and refunds@gingerhotels.com along with the reservation number of the booking.
 

No Show Policy:

  • In-case of No-show 100% charge for the first night will be applicable
  • For pay at Hotel your credit card will be used to guarantee your stay. The hotel is authorised to charge the final bill amount upon the completion of your stay. In case of “No Show” or “Late cancellation”, the hotel will be authorized to charge retention (No Show or Late Cancelation Charges plus applicable Taxes) as per the defined policy on the credit card used to guarantee the stay at the time of reservation.

Any Enquiries

Call us at 1 860-266-3333

Business Connect

Leverage Business Connect for all your Corporate Travel needs with a wide range of hotels and exclusive benefits tailored to your business. Experience effortless booking and enjoy specialized privileges today. click here to know more.

Meetings & Group Bookings

Wish to make a booking for 5 rooms or more? Please email your requirements to instabook@gingerhotels.com

Travel Agent Enquiries

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